Terms and Conditions


Terms And Conditions of All The Batter LLP

General

  • Prices listed are nett and quoted in Singapore Dollars.
  • Prices listed are not inclusive of delivery charges.
  • Pictures are for illustration only. Actual products may vary.

Products

  • Our cakes are best stored refrigerated and best consumed within 2 days of delivery or collection as they are made with no preservatives, unless otherwise stated.
  • Our cakes are in sizes of 1 kg, 2 kg and 3kg and weigh approximately ±100g on average when produced
  • Our platter items are best stored refrigerated and best consumed within 3 hours of delivery or collection as they are made with no preservatives, unless otherwise stated.
  • We shall not be held liable should the products be kept inappropriately or for extensive periods which are beyond the recommended best before date and time.
  • All our products are produced in a facility which handles soy, milk, eggs, tree nuts and oats. Do check with us should you have any allergy prior to consumption of our products.

Customisation:

  • Additional charges may apply for customisation of cakes and catering products.
  • Customisation includes changes to design or ingredients of original products listed on the Website. Options available on the Online Store are not considered Customisation.
  • Customised orders must be placed at least 2 weeks in advance.

Ordering:

  • Do place your orders at least 2 days in advance.
  • Full payment is required to confirm your order.
  • We regret to inform that changes to confirmed orders are not allowed.

Delivery & Self-collection:

  • Delivery charges are applicable. Additional charges may apply for certain locations including Sentosa and Tuas.
  • Your preferred delivery timing may be subject to availability.
  • Additional charges may apply should there be a need for re-delivery or replacement of products due to missed delivery.
  • Self-collection is by appointment only.