Terms and Conditions Terms And Conditions of All The Batter LLP General Prices listed are nett and quoted in Singapore Dollars. Prices listed are not inclusive of delivery charges. Pictures are for illustration only. Actual products may vary. Products Our cakes are best stored refrigerated and best consumed within 2 days of delivery or collection as they are made with no preservatives, unless otherwise stated. Our cakes are in sizes of 1 kg, 2 kg and 3kg unless otherwise stated, and weigh approximately ±100g on average when produced Our platter items are best stored refrigerated and best consumed within 3 hours of delivery or collection as they are made with no preservatives, unless otherwise stated. We shall not be held liable should the products be kept inappropriately or for extensive periods which are beyond the recommended best before date and time. All our products are produced in a facility which handles soy, milk, eggs, tree nuts and oats. Do check with us should you have any allergy prior to consumption of our products. Customisation: Additional charges may apply for customisation of cakes and catering products. Customisation includes changes to design or ingredients of original products listed on the Website. Options available on the Online Store are not considered Customisation. Customised orders must be placed at least 2 weeks in advance. Ordering: The earliest fulfillment date will be available for selection during checkout. Do place your orders at least 2 days in advance. Full payment is required to confirm your order. We regret to inform that changes to confirmed orders are not allowed within 3 days from date of collection/delivery. Additional charges will apply, and there be no refund for changes to an item of a lower value. 50% of the total order amount will be levied for any cancellation of orders. There will be no refund for cancellation within 3 days of collection/delivery. We reserve the rights to impose an admin fee should there be changes to the order. Delivery & Self-collection: Delivery charges are applicable. Additional charges may apply for certain locations including Sentosa and Tuas. Your preferred delivery timing may be subject to availability. Additional charges may apply should there be a need for re-delivery or replacement of products due to missed delivery. Self-collection is by appointment only.